Baji Buzz FAQ – All Your Questions Answered in One Place

No, each person may only create one account. If multiple accounts are found belonging to the same individual, all accounts will be suspended and balances may be forfeited. If you need a new account, please delete your existing one or contact our support team first.

KYC (Know Your Customer) verification is part of international compliance standards and helps keep your account secure. Before making a withdrawal, you'll need to upload a photo of your National ID or passport along with a selfie. Verification is typically completed within 24 hours.

First, double-check that your password is correct. If you've forgotten it, use the "Forgot Password?" option. Entering the wrong password multiple times will lock your account for 30 minutes. If you're still unable to log in, reach out via live chat.

Log in and go to Profile Settings to update your email, mobile number, or password. To change your name, you'll need to contact support and may be required to resubmit your KYC documents.

The minimum deposit on Baji Buzz is just BDT 200. You can fund your account via bKash, Nagad, Rocket, or bank transfer. Deposits are usually instant, though bank transfers may take 1–3 business days.

Withdrawals via bKash, Nagad, and Rocket typically take 15 minutes to 24 hours. Bank transfers may take 1–3 business days. Withdrawals can be delayed if KYC verification is incomplete. The minimum withdrawal amount is BDT 500.

Baji Buzz does not charge any deposit fees. However, your payment provider (bKash, Nagad, or your bank) may apply their own transaction fees as per their policies. Withdrawals are also generally free of charge on Baji Buzz's end.

Wait 30 minutes first. If the funds still haven't arrived, contact support chat with a screenshot of the payment and your transaction ID. We'll verify and resolve the issue promptly.

When making your first deposit after registration, simply select the welcome bonus option. A bonus of up to 100% of your deposit amount will be credited to your account automatically. Full terms and conditions for using the bonus can be found on the Terms & Conditions page.

Bonus funds cannot be withdrawn directly. Every bonus comes with a Wagering Requirement — for example, 30x means you must wager 30 times the bonus amount. Once the wagering requirement is met, any winnings from the bonus become withdrawable.

Every bet you place earns a set amount of loyalty points. Accumulated points can be converted into cash bonuses or redeemed for special rewards. Reaching VIP status increases your points earning rate.

Share your referral link or code with a friend. Once they register and make their first deposit, both you and your friend will receive a bonus. There's no limit on referrals — the more you refer, the more you earn.

Baji Buzz offers 1,000+ games, including slots, Live Casino (roulette, blackjack, baccarat), bingo, Sports Betting (cricket, football, tennis), virtual sports, and crash games. New games are added every week.

Yes — Baji Buzz's Live Casino features Bengali-speaking dealers, so you can enjoy the game in your own language. You can even chat with the dealer in real time, just like a real casino experience.

You can bet on 30+ sports, including cricket, football, tennis, basketball, volleyball, hockey, and badminton. Live betting is available for all major tournaments such as IPL, BPL, World Cup, and Premier League. You can also place In-Play bets while a match is in progress.

Refresh the page and try again. Clearing your browser cache often resolves most issues. If the problem persists, contact support with a screenshot of the game and the exact time it occurred. For issues during an active game, we can recover the round for you.

Baji Buzz uses 256-bit SSL encryption to keep all your data secure — the same level of protection used by banks. Your personal information is never sold to third parties. For full details, please refer to our Privacy Policy page.

Go to Account Settings → Responsible Gaming → Self-Exclusion and choose your preferred time period. You can suspend your account for anywhere from 24 hours to 5 years, or permanently. The account cannot be reactivated before the selected period ends.

Go to Profile → Responsible Gaming. Set your daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing it requires a 7-day waiting period — to prevent impulsive decisions in the heat of the moment.

Change your password immediately. Notify support via live chat or email. We'll review your account right away and temporarily lock it if necessary. Never share your OTP or password with any third party.

Android users can download and install the APK file directly from the Baji Buzz download page. iOS users can find the app on the App Store. Before installing the APK, make sure to enable "Unknown Sources" or "Install Unknown Apps" in your phone's settings.

Yes, it's completely safe — but only download from the official download page at bajibuzz.onl. APK files from third-party sites can be dangerous. All transactions on the official app are encrypted and secure.

Older versions may have missing features and security vulnerabilities. Keep your app updated at all times. Whenever you see an update notification on launch, install it right away.

Force close the app and reopen it. Check your internet connection. Clear the app cache, or uninstall and reinstall the app. If the issue persists, try logging in via the website or contact our support team.